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STAR FASTENERS IN THE RAIL SECTOR


Established in 1989 Nottingham based Star Fasteners is the UK’s largest distributor for Arconic Fastening Systems & Rings’ Huck® brand of products, which are designed to provide permanent, vibration-resistant, superior-quality joining solutions. It also supplies, hires and maintains a complete range of complementary hand, hydraulic and pneumatic installation tooling and equipment.

The business, which is ISO 9001:2008 certified, relocated to a new and larger warehouse and office premises in 2014 in response to an increase in demand for its products and services. Last year an in-house powder coating facility was installed.
 
Star Fasteners has worked with some of the major names in the industry and despite having the capacity to easily fulfil high-volume fastener orders for use in carriage construction, it continues to offer advice and solutions for a number of other projects not normally considered as mainstream rail sector business. 
 
Dan Starbuck, MD at Star Fasteners explains: “While we can exceed the expectations of procurement managers and engineers working in rolling stock and rail carriage construction, we have developed a specialism for providing bespoke ideas and solutions in response to requests for help with the more unusual but often crucial projects associated with the rail industry. These include time-constrained bridge parapet repairs using Huckbolts®, fastener removal and replacement, refitting and rebuilding work on damaged or corroded carriages, as well as small-build assignments.”  
A good example of the latter can be found in the output from Star’s ten year working relationship with Donfabs & Consillia (DCL). DCL provides professional, high quality metal-fabricated, innovative solutions, across the industry and in particular where the customer-specific requirement of preventative maintenance is essential. Recently, this has included the supply of fasteners including Magna-Lok®, Magna-Grip® and a Huck 2025LB installation tool on the build of an MEC-4 four person electric cart used for railway maintenance activities such as track inspections, people moving and rapid, emergency response management.
 
Ian Moss is the sales and marketing director at DCL. Commenting on Star Fasteners and its approach to customer service, he said: ”Star Fasteners has always approached customers such as ourselves with a view to developing a long-term relationship.  Dan and the team’s assistance in assuring we use the right fasteners for the right job, is second to none. Working with us, Star helps to identify the correct product range and visits us regularly to assist in specification of product and to inform us of any new developments which may be useful. Star Fasteners is DCL’s preferred, approved supplier for fasteners and we will continue to use the products it supplies where appropriate.”
 
Although business has evolved radically since 1989 to meet the changing needs of the market, Dan Starbuck believes that his company’s continuing personal service and bespoke offerings are key factors in developing and securing future contracts in the rail sector.